Privacy Policy — How pke98 Handles Your Data

1 Introduction

pke98 operates the online gaming platform available at pke98.net, offering Slots, Live Casino, Fish Games, and Sports Betting to players in Pakistan. As part of running this platform, we collect and process certain personal information about the people who register and use our services.

This Privacy Policy explains what personal data pke98 collects, the reasons it is collected, how it is used and stored, when and with whom it may be shared, and what rights you have over your own information. We have written this policy to be as clear and straightforward as possible — legal language where necessary, plain English everywhere we can manage it.

By registering an account on pke98 and using the platform, you confirm that you have read this Privacy Policy and consent to the processing of your personal data as described here. If you do not agree, please do not use the platform.

2 Data We Collect

pke98 collects personal data in two main ways — information you provide directly when registering or using the platform, and information collected automatically as you interact with the service.

Information you provide directly:

• Account registration data: Full name, date of birth, email address, mobile number, and a username and password of your choosing.
• Identity verification documents: Government-issued ID, proof of address, or other documents we may request to verify your identity or age.
• Payment information: Details relating to your payment method — for example, your JazzCash or Easypaisa mobile number, bank account details for Raast transfers, or partial card details. Full card numbers are handled by our payment processors, not stored by pke98 directly.
• Communication records: Messages and enquiries sent to pke98 customer support, including chat transcripts and email correspondence.
• Self-reported preferences: Any deposit limits, communication preferences, or responsible gaming settings you apply to your account.

Information collected automatically:

• Device and browser data: IP address, device type, operating system, browser version, and screen resolution.
• Session and usage data: Pages visited, games played, time spent on the platform, bet history, deposit and withdrawal transactions, and click patterns.
• Cookies and similar technologies: See Section 6 for full details on how pke98 uses cookies.

3 How We Use Your Data

Every piece of data collected by pke98 has a specific purpose. We do not process your personal information in ways that go beyond what is reasonably necessary for running the platform and keeping it safe. The main purposes for which we use your data are:

pke98 will not use your personal data for purposes that are incompatible with those listed above without first obtaining your consent or as otherwise required by applicable law.

4 Sharing Your Data

pke98 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial use. Data is shared only where it is necessary to deliver platform services or to meet legal obligations. The categories of third parties with whom we may share your data include:

• Payment processors: Companies that handle your PKR transactions — including JazzCash, Easypaisa, Raast networks, banks, and card processors. They receive only the data needed to complete the transaction.
• Identity verification providers: Third-party services used to verify your identity and age. These providers are bound by confidentiality obligations and may not use your data for any other purpose.
• Game studios and content providers: Licensed third-party studios that power Live Casino, Slots, and Fish Games on pke98. These providers may collect limited gameplay data in order to deliver the game and detect technical issues.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity providers that support the operation of pke98. These providers act as data processors under our instruction only.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory obligation, pke98 may disclose personal data to relevant authorities. We will notify you where legally permitted to do so.

5 Payment Data

All financial transactions on pke98 are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, payment data is transmitted securely to the relevant payment processor. pke98 does not store full payment card numbers or complete mobile wallet credentials on its own servers.

The following applies to payment data handling on pke98:

• Deposit and withdrawal records — amounts, dates, payment method type, and transaction reference numbers — are retained as part of your account history.
• For JazzCash and Easypaisa transactions, only your registered mobile number and transaction reference are recorded by pke98; actual wallet credentials remain with the respective payment provider.
• Bank transfer details provided for Raast or direct bank withdrawals are used solely to process the withdrawal and are stored securely with access restricted to authorised personnel.
• If a payment dispute or chargeback is initiated, pke98 may share relevant transaction records with the payment provider or financial institution to resolve the matter.

If you believe any payment data held by pke98 is inaccurate or needs updating, contact customer support immediately. Keeping your payment details accurate helps avoid delays in withdrawal processing.

6 Cookies & Tracking Technologies

pke98 uses cookies — small text files stored on your device — and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site so we can keep improving it.

The types of cookies used on pke98:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and enable core features like balance display and bet placement. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences — such as language settings, preferred game categories, or display options — so you do not have to re-configure them each visit.
• Analytics cookies: Collect anonymised data about how the platform is used — which pages are visited most, how long sessions last, and where players encounter issues. This data is used in aggregate to improve platform performance.
• Security cookies: Help detect and prevent fraudulent login attempts, session hijacking, and other security threats.

Most web browsers allow you to control cookie settings through your browser preferences. You can choose to block or delete cookies, but please be aware that disabling essential cookies will affect your ability to use pke98 normally — features like staying logged in will not work correctly.

7 Data Retention

pke98 retains your personal data for as long as your account is active and for a reasonable period afterwards as necessary for the purposes described in this policy. The key retention principles we follow are:

• Active accounts: Personal data is retained for the full duration your account remains active on pke98.
• Closed accounts: Following account closure, core account data and transaction records are retained for a minimum period in accordance with financial record-keeping practices. This is necessary to resolve any disputes that arise after closure.
• Identity verification documents: Copies of ID documents provided during verification are retained for the period required to satisfy the purpose for which they were collected, then securely deleted.
• Support communications: Chat and email records with customer support are retained for a reasonable period to maintain continuity of service and for quality assurance purposes.
• Dormant accounts: If your account has been inactive for an extended period, pke98 may contact you before taking steps to close the account in line with our dormancy policy, after which data retention rules for closed accounts apply.

When personal data is no longer required, pke98 takes steps to securely delete or anonymise it so that it can no longer be linked back to you as an individual.

8 Security Measures

pke98 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or loss. These measures include:

• Encryption in transit: All data transmitted between your device and pke98 servers is encrypted using SSL/TLS protocols. You can verify this by the padlock icon in your browser's address bar.
• Encrypted storage: Sensitive data fields — including passwords and payment identifiers — are stored in encrypted or hashed form, meaning even authorised personnel cannot read them in plain text.
• Access controls: Internal access to personal data is restricted to staff who genuinely need it to perform their job. Role-based access policies are enforced and reviewed regularly.
• Session security: Automatic session timeouts, login monitoring, and suspicious activity alerts help protect your account even if your device is left unattended.
• Regular security reviews: pke98 conducts periodic security assessments of its platform infrastructure to identify and address potential vulnerabilities.

While pke98 takes every reasonable precaution, no online platform can guarantee absolute security. You play an important role in keeping your account safe — use a strong, unique password and never share your login details with anyone.

9 Your Rights

As a pke98 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact our customer support team — requests are handled promptly and without any charge.

• Right of access: You can request a copy of the personal data pke98 holds about you at any time.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can also update many details directly through your account settings.
• Right to deletion: You can request that pke98 delete your personal data. Please note that some data may need to be retained for legal or operational reasons even after a deletion request — we will explain the position clearly if this applies.
• Right to restrict processing: In certain circumstances, you can ask pke98 to limit how your data is processed — for example, while a correction or deletion request is being reviewed.
• Right to object: You can object to receiving marketing communications from pke98 at any time by contacting support or updating your communication preferences in your account settings.
• Right to data portability: You can ask for your personal data to be provided in a commonly used, machine-readable format.

10 Minors

pke98 is strictly an adult platform. You must be at least 18 years of age to register, use the platform, or place any bets. pke98 does not knowingly collect personal data from anyone under the age of 18.

If pke98 discovers that a minor has registered an account or provided personal data without appropriate consent, the account will be immediately suspended, any funds voided, and the personal data deleted as promptly as possible. If you believe a minor may have accessed pke98 using your account or by registering independently, please contact support immediately.

Parents and guardians are encouraged to use parental control tools available on devices and through internet service providers to prevent minors from accessing online gaming platforms.

11 Policy Changes

pke98 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes to applicable data protection standards, or updates to the services we offer. When this happens, the "Last Updated" date at the top of this page will be revised.

Where changes are considered significant, pke98 will take reasonable steps to notify registered players — for example, through a notice displayed on the platform or via the email address registered to your account. Your continued use of pke98 after a Privacy Policy update constitutes your acceptance of the revised terms.

We recommend checking this page periodically, particularly if you are a regular player, so you are always aware of how your data is being handled.

12 Contact Us

If you have any questions about this Privacy Policy, want to understand more about how pke98 handles your personal data, or wish to exercise any of the rights described in Section 9, our customer support team is available 24 hours a day, 7 days a week.

You can reach us through the live chat feature available directly on the pke98 platform, or by emailing the support address displayed in the platform's Help section. All privacy-related requests are treated with full confidentiality and handled by trained staff.